Project Operations Manager
Take ownership of the systems, standards, and numbers behind every project. You’ll improve how we plan, track, and deliver work so every project runs smoothly.
This is not a maintenance role.
Plenty of operations jobs are about keeping the lights on. This one is about building the machine. You’ll oversee every Project Manager on our team and own the outcome of every active job: on time, on budget, and at the standard our clients pay for.
We’ve been building landscaping and construction projects across the DMV since 2008, and we’re growing. What we need now is an operator who can bring structure, accountability, and clear systems to match that growth. You’ll have direct access to leadership and the authority to change how things run.
Build SOPs people follow. Own the numbers. Develop your PMs.
We’ll give you the tools, the access, and the context. The instinct to spot a broken process before it costs money, and the discipline to build the fix that sticks, that part is yours to bring.
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What the job actually looks like
Here’s where your authority and attention go, and what you won’t be doing.
What you'll do
- All Project Managers and the results of every active project in the portfolio
- Communication standards between PMs, clients, and internal teams
- Project performance tracking, with risks and inefficiencies flagged before they compound
- Job cost analysis and strict cost control, including subcontractor spend
- SOPs that the team actually follows and KPIs that drive real behavior
- Clean handoffs between sales and operations
- Direct reporting to leadership on status, risks, and where the numbers stand
- Developing your PMs so they make fewer calls upward over time
What you won't do
- Manage individual projects day to day (that's what your PMs are for)
- Wait for permission to fix a broken process
- Report through layers of middle management
- Get measured on face time or effort over results
- Babysit a process that already runs itself
- Maintain the status quo
What success looks like here
These are the things that have genuinely separated operators who build durable systems from managers who just attend meetings.
You build systems people actually follow
You write SOPs that account for how the work really gets done, not how it should in theory. Then you hold every PM to them without micromanaging.
You hold people accountable without losing them
You can have the hard conversation, keep the relationship intact, and get a better result the following week. Accountability is a standard you set, not a threat you make.
You run on the numbers
Budgets, job costs, KPIs, subcontractor invoices. You catch the line item that’s off, know what it means for the project’s margin, and bring it to the surface before it becomes a problem.
You control cost without being asked twice
When something goes wrong, you fix it. Then you ask why the process allowed it and build the SOP that keeps it from happening twice. The fix outlasts you.
A PMP Certification is a plus.
What we offer
Fully remote, reporting directly to leadership, with real authority to change how things run. Here’s what you’re stepping into.
Real authority
You report directly to leadership, not through layers. When you identify a problem and a solution, you have the standing to act on it.
Room to build
The systems, SOPs, and metrics you put in place will be the operational backbone of this company. You get to build them, not inherit someone else's patchwork.
Fully remote
No commute. No office. What matters is whether the projects perform and the numbers are clean, not where you sit when you're doing the work.
Find out if this is for you
Application takes about 2 minutes.
We’ll be in touch within 48 hours to schedule a conversation.
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